Some users have been reporting that they cannot use the update / reboot system in Windows 8.1 due to some “missing files”. We report your issues and give you more details about the issue below
Now, it’s even impossible to refresh or restart your Windows 8.1 – shoot!
No, we’re not done yet – there are a ton of other Windows 8.1 issues and problems that need to be brought to the surface so that more people can learn about them. A good number of Windows 8 and Windows 8.1 users have been reporting that they have problems with the update / restart system and are apparently “losing some files.” This is what one of them is saying:
Having some issues in Windows 8.1 and would like to update / reset the system, but it says some files are missing and asks me to put them on recovery media. I have created recovery media on the system but when I try to run it it says it is not correct. I mean, right now, I can’t refresh or reboot my system. My only backup restore system dates back to Nov 10, so win 8.1 install failed. Ps, the problem is that the indexing service takes over my computer until it overheats and shuts down. And it seems that there is 80 gb not spoken on my computer used for something.
A solution for your problem would be to create a USB (Universal Serial Bus) recovery drive and then use it to update Windows 8.1 system. You can follow Microsoft’s advice in this article. Another user says the following, even after creating recovery media.
So I’ve been having a graphics / display driver related issue that has not been resolved by uninstalling my drivers and running the driver sweeper completely. So I thought maybe it was time to do a full update in hopes of getting all traces of my system and registry drivers. Testing this and using a burned copy of the ISO that I initially installed Windows 8 on its system (I updated it via the Windows store), this failed with the updated system complaining about the media I provided when asked.
I assumed the recovery media was for 8 and my system was 8.1 and that was the problem. Searching I found a page from MS describing how to create 8.1 media for this purpose. After this it also failed as for some reason it refused to accept my product key. I have no idea why. My system was normally on. I started wondering if the 8.1 product keys were different from 8. And using the belarc advisor I can see that my 8.1 system is activated using an 8 product key. At this point I am terribly confused and wondering if I will ever be able to use refresh or restart.
- C: Windowsdiagerr.xml – opening error
- C: Windowsdiagwrn.xml – opening error
- C: WindowsMEMORY.DMP – opening error
- C: WindowsInstaller4c66aad.msi »MSI» required.cab »CAB – error read file
- C: Windows logsCBSCBS.log – opening error
- C: WindowsLogsDPXsetupact.log – opening error
- C: WindowsLogsDPXsetuperr.log – opening error
- C: WindowsMicrosoft.NETFrameworkv3.0Windows Communication FoundationSMSvcHost.exe.config – opening error
- C: WindowsMicrosoft.NETFramework64v3.0Windows Communication FoundationSMSvcHost.exe.config – opening error
- C: WindowsPanthersqmSetup00.sqm – open error
- C: WindowsPantherUnattendGCsetupact.log – opening error
- C: WindowsPantherUnattendGCsetuperr.log – opening error
- C: WindowsPLASystemSystem Diagnostics.xml – opening error
- C: WindowsPLASystemSystem Performance.xml – opening error
- C: Windowssecuritydatabasesecedit.sdb – error opening
- C: WindowsSoftwareDistributionDataStoreDataStore.edb – error opening
- C: WindowsSoftwareDistributionDataStoreLogsedb.log – error opening
- C: WindowsTasksAdobe Flash Player Updater.job – error opening
- C: WindowsTasksGoogleUpdateTaskMachineCore1cec43c80df64d.job – open error
- C: WindowsTasksGoogleUpdateTaskMachineUA.job – error opening
- C: WindowsWinSxSamd64_microsoft-windows-c..rformance-perftrack_31bf3856ad364e35_6.3.9600.16384_none_4c9196811ed79b13traceanonconfig.xml – open error
- C: WindowsWinSxSamd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.3.9600.16384_none_c1ecf0b709f6bdc7dnary.xsd – error opening
Also Read : Driver Booster Discovers Windows 8 and Windows 8.1 Outdated Drivers
Do you have any idea how this Windows 8.1 problem could be overcome?
Other problems related to missing files
There are many specific files missing and related issues. For example, if your Windows keeps updating and won’t stop, there is actually a great repair guide written by us to help you.
Sometimes your system can make some files and folders disappear. That problem can occur in all versions of Windows, and it can be the result of a major update that has some bugs. In that case, you can restore your files and folders and fix this problem by following the steps in this article.